When the devices we speak to lie to us

In “Exploring Deceptive Design Patterns in Voice Interfaces,” the authors investigate “deceptive design practices,” user interface elements that deceive the user into performing an action they may not have intended. The authors “identify… key characteristics of voice interfaces that may enable deceptive design patterns, and surfac[e] existing and theoretical examples of such patterns.” In the results of “a scenario-based user survey with 93 participants,” the authors “found that overall, the majority of participants did not view our deceptive scenarios as problematic.”

Find the paper and the full list of authors at the Association for Computing Machinery.

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