Michael Arnold Mages, assistant professor of art and design in the College of Arts, Media and Design, has published “Conversational Design: Improving Participation and Decision-Making in Public Organizations.” This new book helps public-facing organizations retain participation rates among their stakeholders and promises to “improve co-design and informed decision-making practices” by offering “practical tools and case studies to stimulate participation and foster better conversations.” Aimed at “both practitioners and scholars of design,” “Conversational Design” seeks to bridge the gap between policymakers, designers and “citizen voices.”