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  • Why are retail, hospitality workers struggling to find jobs in SE Michigan?

    Crain's Detroit Business - 04/29/2015

    In 2014, more than 72,000 postings went up online in the retail and hospitality industry across Southeast Michigan. This industry encompasses all customer service occupations, with skills transferable across the retail sector, the hotel industry, food and beverage service, call centers, gaming/casinos and others. With this much demand, and this many open positions, why are R&H workers struggling to find gainful employment?

    Demand for post-secondary degrees and certifications is on the rise. Alicia Sasser Modestino, a former senior economist at the Federal Reserve Bank of Boston and now a professor atNortheastern University studying regional labor markets, has come to the conclusion that — even when opportunities exist — in these occupations, “workers don’t move and migrate as much as we think they do.”

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