Timothy Hoff Professor of Management, Healthcare Systems and Health Policy firstname.lastname@example.org 617.373.4698 Expertise COVID-19, health care quality, health care workforce issues, organizational change in health care, physician behavior, primary care organization and delivery, professionalism, qualitative and mixed methods research, U.S. health reform implementation Timothy Hoff in the Press Pandemic-inspired idealism is prompting careers in health care. Caveat emptor Timothy Hoff is a professor of management and health care systems at Northeastern University in Boston, a visiting associate fellow at Green-Templeton College, University of Oxford, and author of “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health” (Oxford University Press, 2017). Pickup truck medicine: saving primary care during Covid-19 Timothy J. Hoff is a professor of management, health care systems, and health policy at Northeastern University in Boston, a visiting associate fellow at the University of Oxford, and the author of “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health” (Oxford University Press, 2017). Becker's Hospital Revew Viewpoint: Medical schools need to care about physician burnout — should patients? Here are six insights from the op-ed, written by Timothy Hoff, PhD, professor of management, healthcare systems and health policy at Boston-based Northeastern University. Becker's Hospital Revew 5 ways we now understand more about patient satisfaction Retail healthcare lacks personal connection. Retail healthcare is impersonal and does not reflect what patients really want, argues Timothy J. Hoff, PhD, professor of management, healthcare systems and health policy at Northeastern University in Boston, in a STATop-ed. Retail health care lacks the personal connections that patients want and need Retail thinking is spreading quickly in health care. It promises greater convenience and speed for delivering basic health care services — but it isn’t what patients really want. Boston Magazine Why are Boston’s nurses so damn angry? Neither the local healthcare industry nor its hospitals can afford the bad PR that might result from another nursing strike. “We’re moving into the age of hyper-competition among hospitals,” says Timothy Hoff, a professor of management, healthcare systems, and healthcare policy at Northeastern University, “and the Boston hospitals are not immune from that.” When his elderly mother broke her hip, things didn’t go well Timothy Hoff, professor of management, health-care systems and health policy at Northeastern University, writes about a Medicare pilot payment program that raises questions about motive and care for hip surgery. ModernHealthcare Many changes in payment, practice are only paving the road to further physician discontent The healthcare system still cannot acknowledge that physicians are trained to be independent, self-confident decisionmakers, often asked to act in the midst of high clinical uncertainty. The payment schemes placed on them now clash with this reality, mostly by producing the daily work environments described above, as does becoming salaried employees in organizations that dictate […] Care coordination in U.S. lags other developed nations “It shouldn’t be a surprise that having a good relationship with a primary care doctor helps care coordination,” said Timothy Hoff, a researcher at Northeastern University in Boston and author of a forthcoming book titled, “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health.” “Care coordination is more about the […] Medical Economics Obamacare receives a big, fat ‘F’ from physicians The Affordable Care Act (ACA) has been a lightning rod for criticism from various healthcare stakeholders, including physicians, since the law’s passage six years ago. With the upcoming presidential election likely to alter the landscape of “Obamacare”—from simple tweaks by Democrats to outright attempted repeal by Republicans—Medical Economics asked healthcare policy experts and our readers […] Timothy Hoff for Northeastern Global News How have primary care physicians adapted during the pandemic? How have primary care physicians adapted during the pandemic? “What has struck me already is just the level of resilience that all of these physicians have shown,” says Timothy Hoff, a professor of management, healthcare systems, and healthy policy. “These healthcare professionals have had to think in brand new ways, or adopt new systems and behaviors, in order to care for their patients.” Could medicine be the next industry to come under scrutiny in the #MeToo era? Could medicine be the next industry to come under scrutiny in the #MeToo era? Women who are physicians are more likely to experience depression and burnout, and more likely to encounter harassment at work. Walk-in clinics are growing in popularity, but are they the same level of care as a doctor’s visit? New research from Northeastern University shows that we don’t really know. Walk-in clinics are growing in popularity, but are they the same level of care as a doctor’s visit? New research from Northeastern University shows that we don’t really know. Timothy Hoff, a professor at Northeastern, says we don’t really know if these retail clinics are as effective as a doctor’s visit. Paging Dr. Alexa: How Amazon, Walmart are making healthcare like fast food Paging Dr. Alexa: How Amazon, Walmart are making healthcare like fast food Imagine you have a cold. Instead of calling your doctor, you consult Amazon’s Alexa. With its vast index of medical records, Amazon’s cloud computing algorithm quickly compares your symptoms with those of millions of other people and returns the most likely diagnosis. This is hypothetical, but it’s a future that’s not far off, says professor Timothy Hoff, who wrote a book on the “corporatization of healthcare.” Could Obamacare ‘fail’? A look at what’s working, and what’s not Could Obamacare ‘fail’? A look at what’s working, and what’s not As the Republican-led effort to undo “Obamacare” continues to produce high drama, we asked professor Timothy Hoff, an expert in healthcare systems and health policy, to examine the current healthcare landscape and the health of the Affordable Care Act. What’s on your summer reading list? Here’s what faculty are digging into What’s on your summer reading list? Here’s what faculty are digging into Whether you prefer to breeze through a half-dozen beach reads or challenge your intellectual acumen with a couple 800-page brain-busters, the summer months provide a unique opportunity to explore what the literary world has to offer. Here’s what a handful of faculty are reading these days. What’s in the Senate’s new healthcare bill? What’s in the Senate’s new healthcare bill? Senate Republicans released their bill to repeal and replace President Barack Obama’s healthcare law on Thursday. We asked three faculty members to analyze the measure and what come's next. Is human capital healthcare’s biggest asset? Is human capital healthcare’s biggest asset? Professor Timothy Hoff, a health policy expert, provides a snapshot of the healthcare industry, with a particular focus on the healthcare workforce’s role in cutting costs. “There simply aren’t enough physicians to provide all the care,” he says. How physicians are adapting to payment reform How physicians are adapting to payment reform Two Northeastern faculty members are examining healthcare providers ’ attitudes and behaviors toward implementing increasingly widespread payment reforms. Healthcare gets organized Healthcare gets organized Northeastern last week convened an interdisciplinary group of national experts to discuss cutting-edge research and methodological breakthroughs in healthcare organization and management science.