Make use of the university’s telehealth benefits
For employees, Northeastern’s Blue Cross Blue Shield plans offer Well Connection, a 24/7 telehealth service that lets members talk to a health provider over a live video visit via smartphones, tablets, and computers.

Access mental health support
Through Northeastern’s Employee Assistance Program, employees can talk with a licensed clinician by phone 24 hours a day, 7 days a week. Employees and their families, including children, have access to six counseling sessions with a licensed clinician, available by phone or online. Employee Assistance Program: 800-624-5544.
Find caregiving resources
Many of our employees are managing significant caregiving demands on top of their usual work responsibilities. If you are in need of child care, EAP or Northeastern’s Care.com vendor can help refer you to an appropriate caregiver. EAP also offers educational guidance, free phone consulting with a coach regarding individuals with special needs, and guidance on elder care.

Requesting special accommodations
If you have a physical or mental impairment that substantially limits one or more major life activities and you believe you need a workplace accommodation to allow you to perform the essential functions of your job, please contact the ADA Program Manager at HRM_ADA@northeastern.edu.