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Timothy Hoff in the Press

Charlotte Observer

Kroger quiely closes dozens of healthcare clinics

Timothy Hoff, professor of management health care systems at Northeastern University, said in an interview with Northeastern Global News in 2024 that retailers are facing challenges in healthcare.

Pandemic-inspired idealism is prompting careers in health care. Caveat emptor

Timothy Hoff is a professor of management and health care systems at Northeastern University in Boston, a visiting associate fellow at Green-Templeton College, University of Oxford, and author of “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health” (Oxford University Press, 2017).

Pickup truck medicine: saving primary care during Covid-19

Timothy J. Hoff is a professor of management, health care systems, and health policy at Northeastern University in Boston, a visiting associate fellow at the University of Oxford, and the author of “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health” (Oxford University Press, 2017).
Becker's Hospital Revew

Viewpoint: Medical schools need to care about physician burnout — should patients?

Here are six insights from the op-ed, written by Timothy Hoff, PhD, professor of management, healthcare systems and health policy at Boston-based Northeastern University.
Becker's Hospital Revew

5 ways we now understand more about patient satisfaction

Retail healthcare lacks personal connection. Retail healthcare is impersonal and does not reflect what patients really want, argues Timothy J. Hoff, PhD, professor of management, healthcare systems and health policy at Northeastern University in Boston, in a STATop-ed.

Retail health care lacks the personal connections that patients want and need

Retail thinking is spreading quickly in health care. It promises greater convenience and speed for delivering basic health care services — but it isn’t what patients really want.
Boston Magazine

Why are Boston’s nurses so damn angry?

Neither the local healthcare industry nor its hospitals can afford the bad PR that might result from another nursing strike. “We’re moving into the age of hyper-competition among hospitals,” says Timothy Hoff, a professor of management, healthcare systems, and healthcare policy at Northeastern University, “and the Boston hospitals are not immune from that.”
The Washington Post Logo

When his elderly mother broke her hip, things didn’t go well

Timothy Hoff, professor of management, health-care systems and health policy at Northeastern University, writes about a Medicare pilot payment program that raises questions about motive and care for hip surgery.
ModernHealthcare

Many changes in payment, practice are only paving the road to further physician discontent

The healthcare system​ still cannot acknowledge that physicians are trained to be independent, self-confident decisionmakers, often asked to act in the midst of high clinical uncertainty. The payment schemes placed on them now clash with this reality, mostly by producing the daily work environments described above, as does becoming salaried employees in organizations that dictate […]
Reuters Logo

Care coordination in U.S. lags other developed nations

“It shouldn’t be a surprise that having a good relationship with a primary care doctor helps care coordination,” said Timothy Hoff, a researcher at Northeastern University in Boston and author of a forthcoming book titled, “Next in Line: Lowered Care Expectations in the Age of Retail- and Value-Based Health.” “Care coordination is more about the […]

Timothy Hoff for Northeastern Global News