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Service Worker Resources


Service Worker Resources

Northeastern is committed to the well-being of vendor employees on its campuses who have been affected by the current public health and economic crisis. The university is offering a variety of resources at no cost, including educational support, job search assistance, and employment opportunities.


Unemployment Benefits

Vendor employees who were laid off may be eligible to receive significantly expanded unemployment benefits from the federal CARES Act, which was signed into law March 27th (workers must be U.S. citizens or otherwise authorized to work in the U.S. to be eligible for assistance). Workers can receive the amount they would normally qualify for under Massachusetts law, plus an additional $600 per week. That additional $600 emergency federal benefit continues for up to 18 weeks, through July 25, 2020.  The CARES Act also extends the value of State benefits for 13 weeks beyond the Massachusetts 26-week cap. 

Northeastern will help affected employees file for unemployment benefits. For assistance with filing for unemployment, please complete this online form. Those who require English language assistance should first contact Amy Molway ( or  617-373-8895) if a language translator is needed to assist with form completion. If you have questions about this service, please contact Dan Jackson, director of the NuLawLab ( or at 617-733-5685).

ESL/Translation Support

Although the university has been providing complimentary language education to employees of campus vendors for years, this resource is being redesigned to support immediate needs, such as applying for jobs online, and communicating with potential employers, government agencies, and children’s schools. To request assistance, please contact: Amy Molway, Senior Director of Employee Engagement and Experience, Office of the Chancellor ( or 617-373-8895).

Educational Benefits

For those with some college experience, Northeastern will create pathways for bachelor degree completion that will be available tuition-free through its Summer I and Summer II terms. For an enrollment consultation, please contact: Molly Smith, Associate Dean, University Pathways Portfolio ( or 617-459-8045).

Health Insurance

An extended enrollment period is available through May 25, 2020 for qualified Massachusetts residents who are uninsured. Information on eligibility and how to apply is available here.

Connecting Displaced Workers with Employment Opportunities

Below is a list of opportunities ranging from full time, part time, seasonal, temporary and direct hire for both remote as well on-site employment. All jobs are located within the Boston/Greater Boston area. Industries include: state/city government, hospitality, retail, restaurant/grocery, healthcare/pharmacy, delivery/driving, construction, community organization and banks.

Questions about any of these resources may be directed to Sumana Northover, Associate Director, Employer Engagement and Career Design (

Temporary Staffing Agencies

The following contacts currently work with Northeastern for temporary and temporary-to-permanent positions.

Northeastern also works with several agencies for temporary and temporary-to-permanent positions. Those agencies, as well as current job listings, are listed on our corresponding page. Click the button below to see the full list.


See Full List of Agencies and Job Opportunities Here


Job Search Resources

For tips on how to search and apply for jobs online, write a resume, and perform to expectations in an interview, see the Job Searching Toolkit from the US Department of Labor as well as these helpful resources from Employer Engagement and Career Design at Northeastern. Massachusetts-based web sites and resources include: 

Contact Information

Employees with questions about any of these resources may call Eli Vasquez, Administrative Assistant, University Communications, at 617-959-5050.

If you would like to offer assistance and/or have questions about this initiative, please contact Karen Cardozo, Assistant Vice President, Employer Engagement and Career Design at

For media inquiries, please contact

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