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How has COVID-19 transformed the ‘forgotten front line’ of hotel, grocery, and restaurant workers?

Society & CultureArticle

How has COVID-19 transformed the ‘forgotten front line’ of hotel, grocery, and restaurant workers?

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Here’s why COVID-19 panic makes you want to stock up on toilet paper

Here’s why COVID-19 panic makes you want to stock up on toilet paper

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How should investors deal with market volatility caused by COVID-19? (Spoiler: Wait it out.)

How should investors deal with market volatility caused by COVID-19? (Spoiler: Wait it out.)

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Booming marijuana sales and spotty legalization present an opportunity to study the cannabis marketplace

Booming marijuana sales and spotty legalization present an opportunity to study the cannabis marketplace

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Facebook’s ad delivery system still discriminates by race, gender, age
Illustration of bias

LifestyleArticle

Facebook’s ad delivery system still discriminates by race, gender, age

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Who makes better decisions: humans or robots?

Science & TechnologyArticle

Who makes better decisions: humans or robots?

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When brands like Aerie, CVS, and Dove stop airbrushing their models, everyone wins
People who knew that the models in ad campaigns such as the Aerie Real campaign had been told in advance that their images wouldn’t be airbrushed, and nevertheless agreed to be photographed, felt better about their own bodies in return, according to new research by Rachel Rodgers. Aerie company stock on Sept. 11, 2019. Photo by Matthew Modoono/Northeastern University

Society & CultureArticle

When brands like Aerie, CVS, and Dove stop airbrushing their models, everyone wins

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Purchases made when customers are angry are more likely to satisfy them, Northeastern University research shows
New research shows that angry customers stick to their goals, which “can actually lead them to make better decisions, easier decisions, and more satisfying decisions,” says Alexander DePaoli, an associate teaching professor of marketing at Northeastern who co-authored the research.

Society & CultureArticle

Purchases made when customers are angry are more likely to satisfy them, Northeastern University research shows

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Northeastern alumna loves the adrenaline rush of being a Patriots cheerleader

SportsArticle

Northeastern alumna loves the adrenaline rush of being a Patriots cheerleader

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When it comes to social media, consumers trust each other, not big brands

Society & CultureArticle

When it comes to social media, consumers trust each other, not big brands

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United’s PR crisis has ‘created opportunities’ for its competitors

United’s PR crisis has ‘created opportunities’ for its competitors

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Warby Parker co-CEOs to deliver Northeastern’s 2017 graduate commencement address

Warby Parker co-CEOs to deliver Northeastern’s 2017 graduate commencement address

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