For some reason of late, I’ve noticed the tagline of the automobile insurance company, Esurance. In case you haven’t seen it, it goes like this: “Technology when you want it, people when you don’t.” When I first heard this, I thought it would be a good tagline for connected health. Then I pondered further and wondered if in healthcare, the goal should really be “People when you want them and technology when you don’t.” The premise here would be that in healthcare we are different and that the human relationships are sacrosanct.