Skip to content
  • The 6 Steps For Retaining Good Employees

    Forbes - 07/15/2013

    1)     Communicate, communicate, communicate:  The funny thing about communication is that it’s as much about the words you say, as it is about the tone of your voice combined with eye contact, hand gestures, body positioning, and even touch (that proverbial “pat on the back”.) In a paper by Dr. Edward Wertheim of Northeastern University, College of Business Administration, he found that a large percentage of the meaning we derive from communication (some studies suggest over 90%) is derived from the non-verbal cues the other person gives.  So, if you only meet “virtually” with your team, much of your message and their response to it may be lost. Face time, however scarce, is an immensely important factor in communicating well and establishing trust. If you are managing employees in remote locations, try to meet with them in person on a regular basis – maybe not monthly — but at least 2 to 3 times per year.


  • Cookies on Northeastern sites

    This website uses cookies and similar technologies to understand your use of our website and give you a better experience. By continuing to use the site or closing this banner without changing your cookie settings, you agree to our use of cookies and other technologies. To find out more about our use of cookies and how to change your settings, please go to our Privacy Statement.