Is it worth reading the comment section?
The Boston Globe - 05/22/2015
For Joseph M. Reagle Jr., a communications studies professor at Northeastern University, the matter is not so cut-and-dry. Reagle sees Internet commentary — the short, reactive statements by users under videos, blog posts, or articles on the Web — as a valuable window into how people engage and interact with one another in a digital age. While comments can often be hateful or abusive, they can also provide valuable and ubiquitous feedback to businesses and individuals alike, in the form of product reviews and online tutorials. Fans and content creators can connect on a scale never seen before. Ultimately, these new means of communication could have a profound impact on people’s lives far beyond the Web.