Globe, distributor trade blame as delivery woes persist
The Boston Globe - 01/04/2016
“All would be forgiven if the level of service could be restored [this week] to the way it was,’’ said Dan Kennedy, a journalism professor at Northeastern University who has written extensively about the newspaper business. “But if this drags on and on, and large numbers of people cancel the print edition, it does become an existential threat. The print edition is where the money comes from.”
He said the Globe has not done enough to explain the problems to subscribers.