7 habits of resilient teams
Fast Company - 06/06/2016
It’s difficult to build resilient teams if the people on them are afraid to express themselves or make mistakes, says Len Glick, professor of management and organizational development at Northeastern University. Creating psychological safety is done by allowing team members to make mistakes or disagree without negative repercussions. When team members feel safe, they’re more likely to take calculated risks and be honest about their opinions—even when they’re unpopular—which can lead to fixing small problems before they become big problems, Glick says.