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Testing FAQs

Hundreds of people at the university have been working diligently and around the clock for the past several weeks to prepare our campuses for the safe return of students, faculty, and staff. As our community begins a phased return to the Boston campus, one of the integral components of ensuring the safety of everyone involved is testing for SARS-CoV-2, the coronavirus that causes COVID-19.

The extensive COVID-19 viral testing and contact tracing program will continue through the 2020-2021 academic year. All students, faculty, and staff returning to the Boston campus will be required to undergo viral testing regularly. The test uses a frontal nasal swab, which involves minimal discomfort.

Daily Wellness Check

How will Northeastern faculty, staff, and students complete the required daily health assessment?

Each day, all Northeastern faculty, staff, and students are required to complete a Daily Wellness Check to monitor for symptoms of COVID-19 and close contact with others who have COVID-19. This includes faculty, staff, students across our global campuses, and students who live off campus

What if I have no symptoms of COVID-19 and have not been in close contact with someone who has COVID-19. Do I still have to use the Daily Wellness Check?

Yes, faculty, employees, and students are required to use the Daily Wellness Check. If they report no symptoms, the wellness check will indicate you are cleared to come to campus, participate in classes, and (if you are located in Boston) be tested at the Cabot Physical Education Center testing site on your assigned testing day.

What happens if I report COVID-19 symptoms when I complete my Daily Wellness Check?

Students

You will receive instructions at the end of the Daily Wellness Check not to come to campus until cleared by a medical professional to do so. You will be prompted to contact our COVID-19 telehealth provider, Tufts Medical Center, and a clinician will advise you on next steps. The phone line is available between the hours of 8:00 am and 4:30 pm, Monday through Friday; voicemails can be left at night and on weekends for clinician follow up.

Faculty/Staff

You will receive instructions at the end of your wellness check not to come to campus until cleared by a medical professional to do so. You will be directed to your primary care physician for care and next steps.

What happens if I indicate exposure to someone with COVID-19 when I complete my Daily Wellness Check?

Students
You will receive instructions at the end of the Daily Wellness Check not to come to campus until cleared by a medical professional to do so. You will be prompted to contact our COVID-19 contact tracing team, and a member of our team will advise you on next steps.

Faculty/Staff
You will receive instructions at the end of your wellness check not to come to campus until cleared by a medical professional to do so. You will be directed to your primary care physician for care and next steps.

Testing Requirements

Why is Northeastern requiring frequent testing for all students, faculty, and staff on the Boston campus?

The CDC promotes symptom screening, testing, and contact tracing as strategies that workplaces can use to reduce the risk of COVID-19 transmission. Northeastern is adopting all three strategies on its Boston campus to promote the safety of the campus community. Testing everyone on a regular cycle, whether they show symptoms of COVID-19 or not, will allow the university to swiftly offer help to anyone who is sick, isolate them while they may be contagious, identify their close contacts, and promote their full recovery.

Will students who live off campus be able to get testing at outside facilities rather than on campus?

With the exception of the faculty arrival test mentioned above, all testing required by Northeastern will need to be performed at the Northeastern testing center.

I am an international student. Should I get a COVID-19 test before arriving in Boston?

We recommend that all Northeastern students get a test for COVID-19 before they travel. There may be other requirements you need to follow for departure, both for entry into your transit points and for your point of entry into the United States. Northeastern’s Office of Global Services has prepared a guide for international students who are traveling to Northeastern from abroad, with detailed information for specific countries.

What happens if someone refuses to be tested?

Frequent testing of the entire on-campus community is essential to the health and wellbeing of all. Students who refuse to be tested will undergo a review with the Office of Student Affairs, staff will undergo a review with Human Resources Management, and faculty will undergo a review with the Office of the Provost. Members of the Northeastern community who prefer not to get tested will not be physically allowed on the Boston campus and will need to transition to a fully online learning or working experience.

Will I still need to be tested even if I have already had COVID-19 or if I’ve tested positive for COVID-19 antibodies?

If you have had COVID-19 confirmed by SARS-CoV-2 viral PCR test and recovered from it within the past three months, you can request medical clearance by University Health Counseling Services to come back to campus without being tested. You will need documentation from a medical clinician or your local public health authority that you have recovered from COVID-19 and are no longer contagious, along with your positive test result. If you do not have the document from a clinician, you may request the medical clearance by a clinician at UHCS. If it has been longer than three months since the date you had the positive viral test, you will need to be tested to come back to campus. Because the current data about the role of antibodies in COVID-19 is insufficient, we are not able to accept antibody testing results.

Scheduling a Test

How will Northeastern students, faculty, and staff schedule appointments to be tested?

Please visit the COVID-19 Test Scheduler to schedule your appointment. The testing center only takes scheduled appointments. No walk-ins are permitted. Students, faculty and staff in Boston will receive regular email notifications to remind you of when you need to schedule your next appointment.

What are the hours when testing will take place?

Sample collection will take place seven days a week in the Cabot Physical Education Center: on Monday, Tuesday, Wednesday, Thursday, and Friday from 7:00 a.m. to 7:00 p.m., and on Saturday and Sunday from 8:00 am to 4:00 p.m. Symptomatic testing will be available from 10:00 a.m. to 6:00 p.m., seven days a week. For the first week of the testing launch, hours will vary. Please check the COVID-19 Test Scheduler for the open time slots.

Will I get a notification when it is time to schedule my next testing appointment?

Faculty, staff, and students who are required to be tested will receive regular email notifications about scheduling their next testing appointment.

Does the testing center take walk-in appointments?

No, the testing center does not take walk-in appointments. You will need to use the COVID-19 Test Scheduler to schedule an appointment.

Understanding the Testing Schedule

What are the testing requirements for faculty and staff to begin working on campus?

Staff should schedule a test for the day they return to campus. The test can take place at any time during their first day on campus. On that day they should adhere to all safety protocols such as completing the Daily Wellness Check, wearing a mask, practicing healthy distancing, and washing their hands frequently. Following their initial test, they will then be tested every four days. Faculty members will need to receive a negative test result in the seven-day period prior to their return to the classroom—a test they can obtain on the Boston campus or elsewhere. 

What are the testing requirements for students arriving in Boston?

All Northeastern students—from exempt or non-exempt states, domestic or international—will be required to undergo a COVID-19 viral test at Northeastern’s on-campus testing center at Cabot Physical Education Center in Boston. Students living in university housing will be administered a COVID-19 viral test immediately upon arrival. This means students should go straight to the testing center and not to their assigned residence halls, when they arrive on campus. Students may go to their residence halls only after the testing has been completed. We realize that this may cause a slight inconvenience, and is a departure from the usual arrival process, but it is critical that the first test is completed before students occupy their assigned rooms

All off-campus students, from exempt or non-exempt states, domestic or international, should arrange to be tested at the Cabot testing center on the day of their arrival.

All students will need to be tested on day one (arrival), and on days three and five afterward. Please review the Travel FAQs for further details on student testing on arrival and the quarantine rules that students will need to follow until their first negative test result.

I am a faculty member or staff member who is primarily in-person on the Boston campus. How often will I need to be tested?

Faculty, staff, and contract workers who are primarily in-person on the Boston campus will be tested every four days. You should mark yourself as primarily in-person in the COVID-19 Test Scheduler and follow the testing requirements. The COVID-19 Test Scheduler provides some flexibility within this four-day testing schedule, allowing you to schedule a test two days earlier than your assigned test day or one day later. For instance, if you take a test on Wednesday, the COVID-19 Test Scheduler will send you a notification to schedule a test on Sunday. You may schedule your test two days before the assigned test day—on Friday—or a day after your assigned test day, on Monday.   

I am a faculty member or staff member who does not come to campus. How often will I need to be tested?

Faculty and staff who do not come to the Boston campus are not required to undergo testing. You will need to mark yourself as primarily remote in the COVID-19 Test Scheduler. However, if you come for a one-time visit—such as to pick something up from an office—you would need to be tested any day you come to campus.  

I am a faculty member or staff member who comes to campus occasionally—one day a week or less. How often will I need to be tested?

You should be tested any day you come to campus. You will need to mark yourself as primarily remote in the COVID-19 Test Scheduler and schedule a test any day you come to campus.  

I am a faculty member or staff member who comes to campus regularly but on two consecutive days. Do I need to be tested both days?

It is not necessary to be tested on two consecutive days. You will mark yourself as primarily remote in the COVID-19 Test Scheduler and schedule a test on the earliest day you are on campus.  

I am an active, full-time undergraduate student. How often will I need to be tested?

Active, full-time undergraduate students who fall into the following categories are required to get tested at the Cabot Testing Center every three days, regardless of how often they come to campus. This includes:   

  • Undergraduate students living in university housing 
  • Undergraduate students living in LightView
  • Undergraduate students, including those on co-op, living in off-campus residences in the neighborhoods surrounding the Boston campus. This includes students living in the zip codes of 02115, 02118, 02119, 02120, 02130, 02215, and 02121. 

You should mark yourself as primarily in-person in the COVID-19 Test Scheduler and follow the testing reminders.  

Why is Northeastern asking undergraduates to be tested even if they don’t come to campus?

This is a safety measure to protect your health and the health of the Northeastern community. Many undergraduates interact regularly with Northeastern community members—seeing friends or living with other Northeastern students—even if they don’t come to the Boston campus regularly. If a student on co-op lives with Northeastern students or sees them regularly and becomes ill, they risk spreading the illness to their friends, roommates, and the rest of the Northeastern community, even if they don’t come to campus.

I am an undergraduate student in the College of Professional Studies who lives off-campus and comes to campus occasionally. How often will I need to be tested?

Undergraduate College of Professional Studies students who live off-campus and come to campus occasionally should be tested as often as they come to campus.    

I am a graduate student who lives off-campus and comes to campus occasionally. How often will I need to be tested?

Graduate students who live off-campus and come to campus occasionally should be tested any day they are on campus. They should mark themselves as primarily remote in the COVID-19 Test Scheduler and schedule a test for any day they come to campus. Graduate students coming to the Boston campus regularly for classes should be tested every three days.

I am a graduate student traveling to the Boston campus once this semester for a one-day commitment. How should I be tested?

If you are traveling to the Boston campus from another state or country, we strongly encourage you to minimize contact with others before you travel and to have a COVID-19 test before you leave. If possible, please follow Massachusetts travel guidance and get a COVID-19 PCR test 72 hours or less before your arrival in Massachusetts. Please plan to arrive at least 36 hours before your event and schedule a test as soon as possible on arrival, so you can confirm a negative test before you fulfill your one-day commitment. 

What if I go on vacation or travel away from Boston for the week?

If you are out of the office for a week or travel away from Boston, you will mark yourself as primarily remote in the COVID-19 Test Scheduler and will be exempt from testing for that week. You will need to be tested again on the first day of your return to campus, which will start another four-day testing cycle if you are an employee and a three-day testing cycle if you are a student. 

If I am a student, can I schedule my test for another day besides my assigned test day?

Students are required to be tested every three days. You may schedule your test for one day earlier or one day later than your assigned test day. For example, if your assigned test day is on Wednesday, then you may schedule your test for Tuesday or Thursday. This will begin a new three-day testing cycle that starts on the day you have your test. You may schedule your next appointment on the day following your most recent test. 

If I am a faculty or staff member, can I schedule my test for another day besides my assigned test day?

Faculty and staff who are primarily on campus are required to be tested every four days. The COVID-19 Test Scheduler allows the flexibility to schedule two days before or one day after their assigned test date. So if a faculty member receives a notification that they need to be tested on Sunday, they may schedule a test for Friday or for Monday. This will begin a new four-day testing cycle on the day you have your test. You may schedule your next appointment on the day following your most recent test.  

I am a student who takes classes remotely from my home city. Will I need to be tested?

You are not required to participate in testing if you take classes entirely remotely from another state or country. You will mark yourself as primarily remote in the COVID-19 Test Scheduler 

Can students leave the state for a weekend or travel? Will they need to follow certain testing protocols if they visit home for a holiday?

If you travel, please make sure that you check the travel requirements where you are traveling. You may be required to have a negative COVID-19 test or quarantine to enter your destination state and to return to Massachusetts. If you will be gone for several days, make sure that you mark yourself as remote in the COVID-19 Test Scheduler for the period of time when you are away from campus. When you return, you will need to schedule a COVID-19 test at the Cabot Testing Center for the day of your arrival and quarantine until you receive a negative test result.

Can students who live nearby go home for a night or a weekend?

The Commonwealth of Massachusetts doesn’t limit travel within the state or to nearby lower-risk states. Just make sure you keep up with your testing requirements and that you keep practicing healthy behaviors—wearing a mask, washing your hands, and practicing healthy distancing—wherever you go.  

Testing Process

What type of test is it?

It is a diagnostic test that indicates whether you are currently infected with SARS-CoV-2, the virus that causes COVID-19. The test is an anterior nasal swab, and Northeastern will use the gold standard of testing—polymerase chain reaction to test the genome of the virus. The test is not a serological test, meaning it will not detect the presence of antibodies for SARS-CoV-2

Is testing free?

Yes.

Where will COVID-19 testing take place on the Boston campus in the fall?

Cabot Physical Education Center, located at 400 Huntington Avenue, will be the main testing site on the Boston campus with a secondary site for symptomatic testing located in the Huntington Testing Center at 259-269 Huntington Avenue. The Cabot testing site will have sufficient capacity for Northeastern to collect up to 5,000 samples a day.

What do I need to do to prepare for my testing appointment?

  • Make sure you’ve completed the COVID-19 testing consent form
  • Bring your mobile device to display your completed Daily Wellness Check from the day of your testing or print the page to show your results. 
  • Remember your nine-digit Northeastern University ID number. This number is available on your northeastern.edu account or on your Daily Wellness Check result page. 
  • As always, have your Husky Card visible on a lanyard, wear a face mask or face covering except for the brief moments during the swabbing, stay six feet away from others, and wash your hands frequently for at least 20 seconds with soap and water, before you arrive for your test and after you leave.

What will the process look like for testing Northeastern students, faculty, and staff?

You will arrive at the collection site, show confirmation of your appointment time, and show the results of your Daily Wellness Check. You will receive a temperature check, and then a staff member will scan the QR code on your Daily Wellness Check to assign you to a check-in line.  Inside the building, you will confirm your identity and contact information and receive a personal barcoded label. Your identity and contact information may need to be manually entered if it is not already pre-loaded into the check-in system.

Then you will be ushered to a swabbing station where you will receive a testing kit with a swab and a sterile tube. The test is an anterior nasal swab—a less invasive and less uncomfortable but still highly reliable and accurate way of collecting samples. You will place your barcoded label on your tube and then be instructed to self-swab while under direct observation from a qualified health professional. You will insert the swab a half-inch inside the nostril and rotate the swab for approximately 10 seconds. After repeating the swab in both nostrils, you will seal the swab in your sterile tube, and follow the signage to exit. The test is quick, painless, and should take no more than ten minutes.

What will the process look like at the test center for people who are showing COVID-19 symptoms?

 

Steps Before Testing:

If a student completes their Daily Wellness Check and they have symptoms of COVID-19, they will be directed to call the Tufts Medical Center telehealth team for appropriate health support and triage from a clinician. The phone line is available between the hours of 8:00 am and 4:30 pm, Monday through Friday; voicemails can be left at night and on weekends for clinician follow up. If the telehealth team recommends a test, the person will be tested at the university’s testing site for symptomatic people, located in the Huntington Testing Center at 259-269 Huntington Avenue.

Testing Process:

The person will arrive at the symptomatic collection site, show confirmation of their appointment time, and show the results of their Daily Wellness Check. They will receive a temperature check. Once they confirm their identity and contact information, they will receive a label associated with their information and be ushered to a testing station. A qualified health professional, wearing appropriate personal protective equipment, will administer the swab test.

The test is an anterior nasal swab— less invasive and less uncomfortable but still reliable and accurate way of collecting samples. The medical assistant will insert the swab a half-inch inside the nostril and rotate the swab for approximately 15 seconds to collect the sample.

What are the safety precautions Northeastern is taking in its testing sites?

Signage and decals will show entrances and exits and will mark six-foot healthy distancing in the queues. Throughout the process, you will wear your own face mask or face covering except for the brief few minutes during your test. Six-foot healthy distancing will be maintained throughout the testing space. Northeastern will also install ultraviolet germicidal irradiation lighting (UVGI) with high-efficiency particulate air (HEPA) filtration systems in the two areas on campus where COVID-19 testing will take place

What kind of demographic data will be collected and where will it go?

The Commonwealth of Massachusetts requires COVID-19 testing labs to collect certain demographic data including gender, race, and ethnicity. Collecting this data helps public health officials understand COVID-19, its transmission, and how it may impact certain groups. The two labs analyzing Northeastern’s samples for COVID-19—the Broad Institute and the Life Sciences Testing Center—will collect this data on check-in and report it confidentially to state public health agencies. You may decline to answer demographic questions on gender, race, and ethnicity.

Test Results

Where will the samples be sent for analysis?

Some samples will undergo analysis by the Broad Institute and others will undergo analysis by the university’s newly-built Life Sciences Testing Center. The Life Sciences Testing Centerrecently secured state and federal certifications to process coronavirus samples using the gold standard for viral testing. In accordance with state law, all test results will be shared with the Massachusetts Department of Public Health.

How soon will I get my test results?

Test results will be available within 36 hours.

How will I create an account and be informed of my testing results?

Please watch for signage at the Cabot testing center when you are in the line for check-in. The signage will direct you to a QR code you can scan for information on how to access your test results portal and how to view your results. Test samples are currently being processed by Northeastern’s Life Sciences Testing Center (LSTC) in Burlington and by the Broad Institute. An email notification of your result will come from the laboratory that processed your sample and will direct you to the laboratory’s secure online portal. If your test was processed by Northeastern’s LSTC labs, your results will be available through Northeastern’s secure COVID-19 Test Results Portal. If your test was processed by the Broad Institute, your results will be available through the Broad’s CareEvolve secure portal.

Please check your junk or spam folder if you don’t receive your test results within 36 to 48 hours. If your test results are negative, you will receive an email notification letting you know that your test results are ready, and you will be able to access your results through a secure portal. If your test results are positive, you will first receive a personal phone call from a member of our team with further instructions. Then your results will be accessible through the portal.

What if my test was processed by Northeastern’s LSTC labs?

If your test was processed by Northeastern’s LSTC labs, your results will be available through Northeastern’s secure COVID-19 Test Results Portal.

  • At the time of your testing check-in at Cabot, you will receive an email from Northeastern COVID-19 Testing with login instructions attached in a PDF. Please look for this email and save it.
  • If your test result is negative, you will receive a second email within 36-48 hours after you test from Northeastern COVID-19 Testing letting you know that your test results are ready to view in the portal. Please use the login information from the previous email to access your results in the portal.
  • In a future release of the portal, you will be able to use your myNortheastern username and password to log in.
  • For help resetting your password and logging in to the results portal, the IT Service Desk is available to help, 24/7, all year long. Please call 617.373.HELP [4357] for support.

What if my test was processed by the Broad Institute?

If your test was processed by the Broad Institute, your results will be available through the Broad’s CareEvolve secure portal.

  • If your test result is negative, you will receive an email from CareEvolve@lknotification.com with subject line “Lab results available from your provider.” The first time you receive results from CareEvolve, this email will contain information about how to register an account and log in to view your results.
  • For any help resetting your password and logging in to the results portal, contact CareEvolve Support at crsp-careevolve@broadinstitute.org.

Will I receive test results for other illnesses besides COVID-19?

No, the samples will only be tested for COVID-19

What does it mean if I receive a notification that my results are inconclusive, partial, NA, or invalid?

There are some situations where you may have to repeat the test to receive a conclusive result. If your results are inconclusive, it means the lab cannot determine whether or not CoV-SARS-2, the virus that causes COVID-19, is present in your sample. An inconclusive result does not mean you have COVID-19. If your results are partial, NA, or invalid, it is likely because the sample collected was insufficient to run the test. You may receive an NA or “test not processed” result due to errors such as inserting your swab upside down into the tube, your tube breaking during transport, or a barcode that could not be scanned.  If your result is inconclusive, partial, NA, or “test not processed,” you will be notified that you need to provide another swab specimen to repeat the test.

Other Testing Questions

Will testing be available to family members or outside community members?

No. Testing will be limited only to students, faculty, staff, and vendors who come to campus

Is the self-administered anterior nasal swab reliable?

A recent study by the Stanford University School of Medicine found that test samples collected by self-swabbing were as accurate as samples collected by health care workers. Having participants swab their own nostrils reduces the risk of infection for healthcare providers, who won’t be in close contact with the participants. And, since it is less complex, it will also result in faster sampling

If my testing question isn’t answered here, is there a contact number where I can ask further questions?

If you have other COVID-19 related questions, please email NUCovid19Qs@northeastern.edu or call 617.373.7333. This inbox and phone line are monitored from 8:30 a.m. ET to 4:30 p.m. ET, Monday through Friday.

Positive Tests and Contact Tracing

If I test positive for COVID-19, what happens with the information I share with contact tracers?

Northeastern requires our community members to fully cooperate with contact tracers from Northeastern, the city, and state to help prevent the spread of COVID-19. Information you share with contact tracers will be kept confidential and only shared on a need-to-know basis with a limited number of Northeastern employees who are responsible for cleaning and coordinating support for community members sick with or exposed to COVID-19, and with local and state public health authorities, as required by law.

Contact tracers from Northeastern, local boards of health, or the state’s Contact Tracing Collaborative will call those identified as your close contacts during the infectious period when you could have spread COVID-19 to others. University contact tracers will only ask you about close contacts you’ve had on campus only. These contact tracers will keep your identity confidential and will only share date of exposure and instructions for quarantine, if necessary. Please remember that you help your close contacts and the Northeastern community by informing accurately about their exposure in a timely manner

What is the definition of a close contact?

You will be deemed a close contact if you’ve had this type of contact with someone who’s tested positive for COVID-19:   

  • If you’ve been within six feet for longer than 15 minutes 
  • If you’ve had intimate physical contact such as kissing and hugging 
  • If you’ve been coughed or sneezed on 
  • If you’ve shared eating or drinking utensils such as dishes and cups 
  • If you’ve played a sport that can involve close contact with other players, such as basketball, football, volleyball, etc. 

If I tell contact tracers who I was around when I was infectious, will those people find out I have COVID-19?

If Northeastern’s contact tracing team identifies any close contacts after you receive a positive test result, the contact tracing team will follow up with close contacts to inform them that they were exposed and should begin to quarantine and monitor themselves for symptoms of COVID-19. Contact tracers will never share any identifying information about you with close contacts, including your name, relationship to the close contact, and place or exact time of exposure

Which close contacts will Northeastern call?

Northeastern’s contact tracing team will call close contacts within the Northeastern community (students, staff, and faculty). If you have close contacts who are not Northeastern students, staff, and faculty, contact tracers from the contact’s local board of health or the state’s Contact Tracing Collaborative will inform those contacts of their exposure and next steps for quarantine

Are roommates considered part of a ‘household’?

In off-campus housing, a ‘household’ would likely include other housemates living in the same house. In on-campus housing, a ‘household’ would likely include students who are living in the same suite and sharing a common area.

What happens if my roommate in university housing tests positive?

Any student who tests positive will receive a phone call from our COVID-19 telehealth provider, Tufts Medical Center, and a member of our Northeastern contact tracing team to share next steps and guide them in following the self-isolation protocol. Assuming the roommate meets the definition of a close contact, the roommate would be notified by our contact tracers and notified if they need to move into quarantine as well. Although your roommate might choose to share their diagnosis with you, the contact tracers would not share your roommate’s identity to follow privacy requirements and protect their private health information.

What happens if someone tests positive in my class?

When anyone in the Northeastern community tests positive, our contact tracing team will be working closely with local and state public health authorities to notify anyone who fits the definition of close contact about their exposure. Since Northeastern is reducing its classroom density to allow six-foot distancing, requiring masks, and improving its air ventilation, you and your classmates would most likely not fall under the CDC definition of close contact if someone in your class tests positive. If there were any exceptions and if trained contact tracers determined you were a close contact, then the contact tracing team would contact you and let you know your next steps. The person’s identity, schedule, and personal health information would not be shared with you.

Am I required to report if I know of someone who has tested positive for COVID-19?

Northeastern medical providers and contact tracers keep all information confidential, as required by HIPAA and the Americans with Disabilities Act. To encourage cooperation with efforts to reduce COVID-19 and avoid retaliation and stigma, we ask that all community members who learn of a positive COVID-19 test do not disclose this information to others. The Northeastern testing center and all other COVID-19 testing labs automatically report positive results to the state’s Department of Public Health.

What happens if I am a student living in university housing, get a positive COVID-19 diagnosis, and have to move into self-isolation?

A clinician from the Tufts Medical Center telehealth team and a member of our contact tracing team will personally contact you to let you know what you need to do. If you live on the Boston campus, you’ll move into our COVID-19 Wellness Housing so you can have your own room and bathroom and recover away from others. You’ll get a wellness package with a thermometer, an oximeter to measure your oxygen, and over-the-counter medicine to help manage minor symptoms. Food will be delivered, and our telehealth provider will check in with you regularly to monitor your symptoms and advise you on medical care. Students may also call the telehealth team directly if their symptoms worsen.

What happens if I am a student living off campus and get a positive COVID-19 diagnosis?

A clinician from our Tufts Medical Center telehealth team and a member of our contact tracing team will personally contact you to let you know what you need to do. A clinician from our telehealth team will check in with you regularly to monitor your symptoms and advise you on medical care. Students may also call the telehealth team directly if their symptoms worsen. We will also connect you with We Care and Off Campus Housing and Support Services for additional support.

How am I released from isolation?

You will need to remain in isolation until your local public health authority (the Massachusetts Department of Public Health, your local board of health, or the Massachusetts Contact Tracing Collaborative on the Boston campus) clears you to leave. A public health authority will be in contact with you regularly and will conduct another assessment during your isolation period. They will confirm that you may leave your room once the risk of infecting others is determined to be low.

What if I am a close contact of someone who has a COVID-19 diagnosis and I need to quarantine in university housing?

Please remain in your residence and wait for a member of our contact tracing team to contact you to let you know what to do. If you are a close contact and live in university housing, you may be asked to quarantine in your own room if you live alone or in the COVID-19 Wellness Housing that Northeastern has set aside for isolation and quarantine. Our case managers will help you arrange what you need for quarantine, including food deliveries, medical care if needed, and further COVID-19 testing. If you do not live on-campus, you will need to quarantine at home, away from others as much as possible. Northeastern‘s contact tracing team will reach out to provide you further instructions and assistance for quarantining in place

If I am a student, can I go home if I test positive for COVID-19 instead of remaining on campus?

You will need to isolate immediately, so if your family members cannot immediately pick you up, you should move into isolation housing in university housing until you arrive. You will need to follow CDC guidance if you choose to isolate at home. If you’re not able to do so, the university strongly recommends that you remain in on-campus isolation housing rather than returning home and risking infecting your family members. Your parents and other household members will also need to quarantine at home and monitor their health, since living with someone confirmed to have COVID-19 will make them close contacts. If you do choose to go home, please let your case manager know and share your home address.

Are Tufts Medical Center telehealth services covered by a students’ private insurance or by Northeastern?

Tufts Medical Center will provide COVID-19 related telehealth services to our student community in Boston, including notifying students of a positive COVID-19 test, triaging students who report COVID-19 symptoms through the Daily Wellness Check, and checking in regularly with any student who tests positive for COVID-19. The cost of these telehealth services is covered by Northeastern at no charge to the student or to their insurance. If a student needs in-person care at a hospital or another health care provider, they would need to submit their insurance info to the health care provider for coverage. Students are welcome to get their in-person care at Tufts Medical Center but may choose to go elsewhere if another health care provider is in network.

What do Tufts Medical Center telehealth services cover?

Tufts Medical Center provides only COVID-19 related telehealth services, including notifying students of a positive COVID-19 test, triaging students who report COVID-19 symptoms through the Daily Wellness Check, and checking in regularly with any student who tests positive for COVID-19. Any questions related to other Northeastern health services should be directed to University Health Counseling Services. Questions about COVID-19 campus operations should be directed to NUCovid19Qs@northeastern.edu.

Move-in

Do I need to schedule my first test in the COVID-19 Test Scheduler during move-in, or is it automatically scheduled for me?

You will need to schedule all of your tests yourself, including your arrival test. Testing dates become available to schedule appointments seven days in advance in the COVID-19 Test Scheduler . For example, students who are moving in on Saturday, August 29 should access the scheduler on Saturday, August 22, and so on. If your move-in date is not yet available in the COVID-19 Test Scheduler, please visit the Scheduler seven days before your move-in date to schedule your test as soon as possible. After your initial test on arrival, the COVID-19 Test Scheduler will begin providing email notifications for when your next test should be. This will remind you to schedule them yourself and you can choose a time that works best for you.

When I’m scheduling my test, how much time should I allow for testing before my move-in time?

We recommend that you select a time that is no more than 30 minutes prior to your move-in time and no later than 15 minutes before the end of your move-in time. For example, if your move-in time is 3:30pm-4:30pm, you should sign up for a testing time of 3:00pm, 3:15pm, 3:30pm, 3:45pm, 4:00pm, or 4:15pm.

Am I able to schedule a test for the day before?

For students who already live close to our Boston campus—including students who are already living off-campus or living within commuting distance —we recommend that you begin your testing as early as possible. You may schedule your first test the week of August 24, followed by tests on days three and five after your initial test. For students who have plans to arrive prior to their move-in date, either on- or off-campus, you are similarly encouraged to start your testing cadence on your earliest arrival date in Boston. For example, if you are planning to stay overnight in a hotel prior to your move-in date, we strongly encourage you to use that time to get your initial test, to start the one-, three-, five-day testing protocol.

What do I need to do before I arrive for my test?

  1. Complete the Expectations for Return to Campus Attestation form.
  2. Complete the COVID-19 testing consent form.
  3. Complete your Daily Wellness Check before you leave for campus and bring a mobile device to show your results.
  4. Make sure you have your Husky Card. Those of you with a U.S. based-address will be receiving your Husky Card in the mail. If you don’t have your Husky Card in hand, you will need to go pick it up at Curry Student Center West Addition. (Follow the signs for directions!) Remember, you’ll need to wear your Husky Card visibly on a lanyard when you’re on campus. You can bring your own lanyard or pick one up outside of the Cabot Physical Education Center testing site.
  5. Make sure you have your nine-digit Northeastern University ID number. This is available on the Student Hub at me.northeastern.edu and also on your Daily Wellness Check results page.
  6. As always, stay safe! Wear a face mask or face covering, and stay six feet away from others.

What is the testing process on move-in day?

You will arrive at the collection site, show confirmation of your appointment time, and show the results of your Daily Wellness Check. You will receive a temperature check before going into the building. Inside the building, you will confirm your identity and contact information and receive a testing kit with a personal barcoded label, a swab, and a sterile tube. Your identity and contact information may need to be manually entered if it is not already pre-loaded into the check-in system.

Then you will be ushered to a swabbing station. The test is an anterior nasal swab—a less invasive and less uncomfortable but still highly reliable and accurate way of collecting samples. You will place your barcoded label on your tube and then be instructed to self-swab while under direct observation from a qualified health professional. You will insert the swab a half-inch inside the nostril and rotate the swab for approximately 15 seconds. After repeating the swab in both nostrils, you will seal the swab in your sterile tube, place it in a collection box and follow the signage to exit. The test is quick, painless, and should take no more than ten minutes.

You will tap your Husky Card on a card reader to the left of the exit doors. That will tell our Housing staff that you’ve finished your first test and you’re cleared to move into your residence hall. Don’t forget this step, especially if you get your test early!

Will parents be able to go with students to the testing site?

Students will need to go solo so we can keep the density low and keep lines moving fast. We recommend that parents park in Columbus Garage and wait for students to finish the test. Then students can return to the garage and drive to the designated unloading site.

If a student is traveling alone with suitcases and can’t leave their belongings in a parked car, what should they do?

You will receive emailed instructions, or you may look at your building-specific move in page on the Housing Fall Move-In Page. In some cases, you will need to take your things with you to the testing center—another reason we encourage packing light.

When can students expect to receive housing assignments and move-in dates and times?

Housing assignments and move-in dates and times were communicated by email during the week of August 3 to returning and traditional first-year students. N.U.in Boston students will receive the same information the week of August 10.

Can a student request to change their move-in date and time?

As you review your travel plans in the upcoming weeks, it is imperative that you arrive during your scheduled move-in date and time, as it will also correspond to your arrival COVID-19 testing appointment. If you cannot arrive during that date and time, you must select an alternate arrival date and time from a dynamic list of available time slots for your building. Arrival dates and times are limited per date, time, building, and unload location. Beginning on Friday, August 7, assigned students can access the Move-in Time Slot Change process in Housing Online. To access Housing Online, log onto your myNortheastern portal, then select Services & Links and click on Housing Online.

What if I am arriving outside of move-in and testing hours?

Students must arrive during the official move-in and testing hours in order to move into university housing. Students who arrive outside of these hours must secure their own accommodations until the next move-in day, and they should indicate this by selecting a move-in time for that following day through Housing Online.

When will students know move-in logistics—where to unload, where to report for check-in on arrival, and the testing logistics?

Students can expect to receive this information by email from the Housing team in mid-August.

How many personal belongings should students bring?

To make the move-in experience as smooth as possible for you and our entire community, we ask that you bring only your essentials and a few personal touches to campus. Your belongings should fit in one 4’x3’x3’ hamper or be able to be carried in one trip.

Can I ship items to pre-arrive?

Shipping items to pre-arrive to your room is available through a preferred vendor for returning and traditional first-year students, and the deadlines are in mid-August. Additional information about shipping items to campus mailrooms will be sent in mid-August; however, you should anticipate delays in processing and wait times for pick-up. Due to the university’s quarantine guidelines, you will not be permitted to pick up any packages from the mailroom until after you receive your first negative test result. The combination of processing delays and quarantine restrictions mean that you should not ship any essential items such as bedding, medicine, or toiletries that you will need during your first several days in housing.

What if a student living in university housing tests positive?

If a student living in university housing tests positive, they will be moved immediately into Northeastern’s designated wellness rooms for care. A Northeastern case manager will be in touch throughout the isolation period.

Will family members be able to help their students move into student housing?

As an added health and safety measure, only students will be allowed in the residence halls. For families traveling from both exempt and non-exempt states, family members will be asked to drop off their student at a designated unloading station and then depart. Our staff will help your student move into their residence hall and will be close at hand throughout the move-in process to help your student make a smooth transition to campus.

Will Northeastern provide move-in help, since parents and families will not be able to help students move in?

Staff will be stationed across campus to direct students where they need to go and answer questions. Northeastern also contracts with multiple vendors to assist with move-in. Depending on the residence you are moving into, vendors will help to empty your car, roll your hamper to your room, push your hamper up ramps, or bring your belongings into your room. You can expect to receive more information about the move-in help for your residence hall in mid-August.

What are the quarantine guidelines for students living in university housing?

After receiving their first test at Northeastern’s testing center, these students will move into university housing and go immediately into quarantine. They are permitted to leave to pick up grab-and-go meals from university dining, get testing or medical care, or use shared hall bathrooms or showers, but must otherwise stay in their room until they receive their first negative test result. Students who use a shared bathroom must limit time in these shared spaces to functional use only and wear a mask as appropriate. Once they receive their first negative test result, their quarantine is lifted. They can be out on campus with masks but are still restricted from fully resuming campus activities. Every student will be tested on days one (arrival), three, and five. Students will need to have three negative tests before attending class and fully resuming campus activities. Some students may have to begin their classes remotely.

When and where can students except to get more details on the move-in process?

The Housing team will share detailed information by email and on its Fall 2020 move-in page in the coming weeks. Please check your Husky email often for updates.

 

Social Gatherings

Do Northeastern’s healthy distancing and face mask requirement apply to social gatherings?

Yes. Northeastern requires both healthy distancing and wearing face masks. Similarly, the Commonwealth of Massachusetts requires face masks or cloth face coverings in public places where social distancing is not possible, in both indoor and outdoor spaces. It also requires six-feet social distancing at any indoor or outdoor gathering, even at private residences. 

Do I need to wear a mask and maintain healthy distancing when I’m not on campus?

Yes. Northeastern requires all students—whether they live in university housing or not—to wear a face mask or face covering in public spaces and to maintain healthy distancing from others both on campus and off-campus.

What kind of social gatherings are prohibited?

The following gatherings are not allowed, either off-campus or on campus:

  • Gatherings where people are not wearing face masks or face coverings, both outdoors and indoors
  • Gatherings where people cannot or do not maintain six feet distance, both outdoors and indoors
  • Gatherings that do not follow Massachusetts guidelines. Massachusetts prohibits any gathering (outdoors or indoors) where six feet of distance isn’t maintained.

What makes a social gathering especially risky?

Even following the guidance above, gatherings are increasingly risky when people share food, drink, or other objects, when gatherings are indoors, and when they include any one new to the group.

What kind of disciplinary measures will Northeastern take if someone hosts or attends a prohibited gathering?

The university has discretion to take any action deemed necessary in response to COVID-19 protocol violations, including suspension or expulsion, depending on the circumstances and egregiousness of the violation.

  • Students who host an unsafe (no masks and without healthy distancing) gathering, social or party, either on or off-campus can expect suspension
  • Students who attend an unsafe gathering, social or party, either on or off-campus can expect suspension
  • Student organizations, club sports, and teams that host an unsafe gathering, social or party can expect to have to have their university recognition withdrawn.

Disciplinary processes will be expedited so that Northeastern can move swiftly to protect the health and wellbeing of everyone. Note that if you are removed from campus, you will not receive a tuition or room and board refund, if applicable.

In addition to Northeastern’s disciplinary measures, Massachusetts may issue fines up to $500 for private gatherings that violate the rules.

If students take temperatures at the door or rotate people in and out to keep limits low, does that make a social gathering permissible?

No. These measures do not replace the restrictions mentioned above.

What kind of social gatherings are permitted?

Virtual gatherings are encouraged and permitted. Any kind of in-person gathering carries risk. We encourage you to socialize virtually and to limit in-person socializing to a “pod” of a few close friends. The following types of in-person gatherings are less risky:

  • Gatherings limited to others in your immediate household, such as your roommate or a significant other
  • An outdoor gathering of a small group of friends following the capacity limits mentioned above, keeping six feet distance at all times, wearing masks, and not sharing any food, drink, or other objects.

Is there a way to report a gathering that violates the healthy distancing rules?

You may report observed or planned unsafe gatherings by calling 617.373.TIPS or emailing SVCstudentaffairs@northeastern.edu

If students are being tested every three days, why is it still unsafe to gather without masks and without healthy distancing?

Northeastern’s COVID-19 PCR test is the gold standard of COVID-19 testing, but it only indicates that your viral load is undetectable on the day you are tested. You may still have the virus in your system and be able to spread it to others, even with a negative test. That’s why we need to continue practicing other healthy measures, like wearing a mask, keeping a healthy distance, and washing hands frequently.

Is there a recommended number of students where it’s OK to gather with masks and social distancing?

The most important number to remember is six feet distance between you and others. In a small room where three people can’t maintain six feet of distance and aren’t wearing masks, a gathering isn’t permitted. Even in a large room where people can spread out, a gathering is less safe when people are closer than six feet and aren’t wearing masks.

Where can students find healthy activities to do?

  • Make use of the outdoor spaces on the Northeastern campus and in Boston, and check out outdoor activities in Boston for ideas on places to go. Take a walk to the Boston Common or the Back Bay Fens, explore the Charles River Esplanade, or walk through Boston destinations like Newbury Street. 
  • Visit the Student Hub at northeastern.edu. It shares virtual opportunities through SAIL and integrates with Communities.northeastern.edu 
  • Go to northeastern.edu—the online destination for the Northeastern community to connect with each other
  • Explore the SAIL Opportunity Finder – a place to find virtual events and opportunities to learn and connect with others 
  • Visit Center for Student Involvement—the place to learn about student organizations on campus—and use the Engage platform to search for organizations that interest you 
  • Check out places to “get connected” on the Student Life website
  • Talk with your RA to find out if there are activities happening in your residence hall 

What are the options for socializing when the weather doesn’t permit outdoor activities?

As the weather gets colder, we encourage you to go virtual. Visit the SAIL Opportunity Finder, Communities.northeastern.edu, and the Center for Student Involvement to find opportunities for virtual events and connection. Use apps like HouseParty for virtual hangouts.  

Can students eat together outside on campus?

Eating outdoors with others is permitted, but keep six feet of distance between you and others. Healthy distancing is especially important when you remove your mask to eat and drink.

Can students expect sanctions on the first offense?

The Office for Student Affairs is reviewing every reported incident and concern to determine the appropriate way to respond and resolve the matter. Students may be suspended or dismissed on the first offense if it is a serious one. Attending a large, unsafe gathering indoors where distancing is not possible is grounds for immediate suspension or dismissal.

If a student feels the consequences are unwarranted, can they appeal a decision or share their perspective?

Students will have the opportunity to share their perspective on the alleged incident and violation(s) during their meeting with a hearing administrator.  Students who are found responsible for a violation of University policies will have the opportunity to appeal the decision based on the appeal process outlined in the Code of Student Conduct.

What should I do if I’m in a group of people who aren’t wearing masks?

If you are wearing a mask but the people around you aren’t, we ask that students first speak up and encourage their peers to follow the rules. We all have a shared responsibility to “protect the pack,” to keep the campus safe, and to speak up when we see people who need a reminder. If speaking up doesn’t work, students are also able to call the tip line at 617-373-TIPS or email svcstudentaffairs@northeastern.edu. Please also consider whether you can safely remain with the others in the group at the time that they aren’t wearing masks. Please keep yourself and others safe.

Will Northeastern ease these restrictions if cases stay low?

We will ease restrictions as guided by scientific expertise, public health agencies, and government orders. For now, we need to rise to the challenge as a community and work creatively within these limits to connect with each other and to continue research, teaching, and learning. Northeastern is continually monitoring internal and external COVID-19 metrics that will inform its decision making — including the number of positive tests, new cases on campus, the numbers of students in quarantine or isolation, the trendlines of new cases in our communities, government orders, and the local capacity to manage COVID-19 cases.

Are club sports active this fall?

Yes! In-person programming is currently suspended, but you are welcome to join virtual interest meetings, virtual individual workouts, and virtual meet and greet events. Each club sports team will work with staff and athletic leadership to develop a safety plan for their sport before any in-person activities resume. Visit the Club Sports page to learn about the teams and get in touch with the team you’re interested in. You can also complete this interest form to select the teams you’re interested in and hear from them directly.  

Are informal sports games allowed, like an outdoor pickup game of soccer?

Athletic participation should be limited to individual activity that preserves appropriate healthy distancing. For most sports including soccer, it is unlikely that you can maintain healthy distancing during a game or scrimmage. If you’ve played a sport with someone who’s diagnosed with COVID-19, you’ll likely be deemed a close contact and will have to quarantine for 14 days. Masks are required for all athletic and fitness activities, including individual and gym activities and required whether the activity is indoors or outdoors.

 

Travel, Return, Quarantine

To promote the health and safety of the Northeastern community and its surrounding neighborhoods, and prevent the transmission of the coronavirus, the university will require all students (whether they live on or off campus) to be tested immediately upon arrival at the Boston campus and then immediately enter quarantine. Students will also be required to be tested two more times, on the third and fifth day after the initial test.

Students whose first test comes back negative will be allowed to discontinue their quarantine immediately. After the third test comes back negative, students will be able to fully engage in campus activities, such as attending classes in person.

Northeastern’s new COVID-19 requirements build upon, and exceed, a Massachusetts executive order issued last week by Governor Charlie Baker.

In the interest of protecting the health of our campus community during move-in, we recommend that you minimize contact with others for 14 days before you travel and that you get a test 72 hours or less prior to your arrival on campus, if you are able. Do not travel to campus if you test positive or if you are experiencing any symptoms of COVID-19.  

What are the testing requirements for students arriving in Boston?

All Northeastern students—from exempt or non-exempt states, domestic or international—will be required to undergo a COVID-19 viral test at Northeastern’s on-campus testing center at Cabot Physical Education Center in Boston. Students living in university housing will be administered a COVID-19 viral test immediately upon arrival. All off-campus students, from exempt or non-exempt states, domestic or international, should arrange to be tested at the Cabot testing center on the day of their arrival. All students will need to be tested on day one (arrival), and on days three and five afterward. Details on how to schedule your test will be shared prior to your arrival on campus.

What are the testing requirements for students who are already living in Massachusetts or who are living on the Boston campus for the Summer 2 semester?

Testing is required for all students, even those who are already living in Massachusetts. All students will need to have three negative tests before fully resuming campus activities for the fall term. We will share more information on the dates and availability of testing for these students as it becomes available.

If a student gets a COVID-19 test in their home city before they arrive in Massachusetts, are they exempt from quarantine?

Northeastern students are free to get a test in their home city but will still be required to get tested and enter quarantine when they arrive at Northeastern. Students whose first test comes back negative will be allowed to discontinue their quarantine immediately. After the third test comes back negative, students will be able to fully engage in campus activities, such as attending classes in person.

What are the quarantine guidelines for students living in university housing?

After receiving their first test at Northeastern’s testing center, these students will move into university housing and go immediately into quarantine. They are permitted to go out to pick up food, get testing or medical care, or use shared hall bathrooms or showers, but must otherwise stay in their room until they receive a negative result from the test. Students who use a shared bathroom must limit time in these shared spaces to functional use only and wear a mask as appropriate. Once they receive their first negative test result, their quarantine is lifted. They can be out on campus with masks but are still restricted from fully resuming campus activities. Every student will be tested on days one (arrival), three, and five. Students will need to have three negative tests before attending class and fully resuming campus activities. Some students may have to begin their classes remotely.

Should N.U.in Boston students follow the guidance for students living in university housing?

Yes, N.U.in Boston students should follow the guidance above for students living in university housing. They will be tested on arrival, then move into university housing and go immediately into quarantine.

What are the quarantine guidelines for students living in off-campus housing?

After receiving their first test at Northeastern’s Cabot testing center, students will be responsible to follow state guidance and to quarantine in their off-campus housing until they receive a negative result from their first test. Once they get a negative test result, their quarantine is lifted. They can be out on campus with masks but are still restricted from fully resuming campus activities.  Every student will be tested on days one (arrival), three, and five. Students will need to have three negative tests before attending class and fully resuming campus activities. Some students may have to begin their classes remotely.

Is there a cost to the testing?

There is no cost to testing through Northeastern’s testing center.

What if a student living in university housing tests positive?

If a student living in university housing tests positive, they will be moved immediately into Northeastern’s designated wellness rooms for care. A Northeastern case manager will be in touch throughout the isolation period.

What if an off-campus student tests positive?

If an off-campus student tests positive, they will need to return to their off-campus housing until they can be released from home isolation in accordance with public health guidelines. A Northeastern case manager will be in touch throughout the isolation period.

Will family members be able to help their students move into student housing?

As an added health and safety measure, only students will be allowed in the residence halls. For families traveling from both exempt and non-exempt states, family members will be asked to drop off their student at a designated unloading station and then depart. Our staff will help your student move into their residence hall and will be close at hand throughout the move-in process to help your student make a smooth transition to campus.

Will family members be able to use Northeastern’s testing site?

Northeastern’s on-campus testing facility is only available to Northeastern students, faculty, and staff. If family members are planning to stay in Massachusetts overnight, we encourage them to get a test in their home city before they depart for Massachusetts. The state will accept a negative result from an FDA EUA-approved molecular test. Antibody tests will not be accepted. You should bring proof of the negative test result in the form of a dated, printed lab result or a digital copy of the same.

Should family members get a COVID-19 test in their home city before they arrive in Massachusetts?

Family members can be tested in their home city no more than 72 hours before their arrival in Massachusetts and would be exempt from the state quarantine’s order once they receive a negative test result. We encourage parents and family members to pursue this option and get tested in their home city before they travel to Boston. The state will accept a negative result from an FDA EUA-approved molecular test. Antibody tests will not be accepted. You should bring proof of the negative test result in the form of a dated, printed lab result or a digital copy of the same.

Can family members get a test in Boston after they arrive?

The order states that travelers may temporarily break quarantine to receive testing and then are required to immediately continue quarantining until receiving a negative test result. Check these interactive maps to find COVID-19 testing sites in Boston and testing sites in Massachusetts. Some sites will allow you to call ahead to schedule an appointment. The state will accept a negative result from an FDA EUA-approved molecular test. Antibody tests will not be accepted.

Where can I find out more about Northeastern’s testing plans and testing center?

Our Testing FAQs share more details on the type of test, how it’s administered and analyzed, and other general information on Northeastern’s testing plans.

Is the suspension on university travel still in effect?

On June 17, Northeastern announced it would lift its suspension on non-essential university travel, effective on July 1, 2020.

What is university travel?

University travel refers to academic or business travel undertaken by Northeastern staff, administrators, and students that is authorized, funded, coordinated, or administered by Northeastern University. This includes, but is not limited to, teaching, research, consulting, co-op, study abroad or study away, service, administrative work, field studies, volunteer work, performances, and athletic contests.

How long will this temporary travel policy be in effect?

As the COVID-19 situation evolves, we will continually reevaluate the enhanced procedures.  Northeastern will make an announcement by August 15 regarding whether the temporary policy will be continued, adjusted, or discontinued.

What are the current guidelines for all faculty, staff, administrators, and students who wish to travel across international borders?

Effective July 1, for travel across international borders, travelers must adhere to the following:

  • Faculty and staff must obtain approval of their Dean or their designee or unit Vice President/Senior Vice Provost/Senior Vice Chancellor
  • Students must obtain the approval of the office overseeing the university-sponsored program (GEO, co-op, etc.)
  • All travelers must agree to abide by local, state, regional, and university restrictions
  • All travelers must register their travel with the university
  • Faculty, staff, and administrators must complete an Acknowledgment of Risk Form
  • Student travelers must complete the Individual Petition for Student International Travel, which includes both the acknowledgement of risk form and a petition, which must be approved by the Global Safety and Security Assessment Committee

What are the current guidelines for all faculty, staff, administrators, and students who wish to travel within the U.S. or within their home countries?

Effective July 1, all faculty, staff, administrators, and students who wish to travel within the U.S. or within their home countries, must adhere to the following:

  • Faculty and staff must obtain approval of their Dean or their designee or unit Vice President/Senior Vice Provost/Senior Vice Chancellor
  • Students must obtain the approval of the office overseeing the university-sponsored program (GEO, co-op, etc.)
  • All travelers must agree to abide by local, state, regional, and university restrictions
  • All travelers must register their travel with the university
  • All travelers must complete an Acknowledgement of Risk form:
    • Students 
    • Faculty, staff, and administrators
    • For co-op students, the new Acknowledgment of Risk form takes the place of the current Self-Assessment Form. Those that completed the self-assessment form do not need to complete the acknowledgment form

I plan to travel abroad on a personal trip. Should I let the university know?

Northeastern has resources to help students, faculty and staff if they need assistance while traveling abroad. If you plan to travel anywhere in the world for either personal or an approved university-sponsored trip, please register your travel through the NU Travel Registry. Once registered, you will have access to information, resources, and notifications specific to your travel destination.

What if I need urgent assistance while traveling abroad?

If you need urgent assistance while abroad, please contact the Northeastern Travel Support Network at +1.857.214.5332 .

Available to all Northeastern University students, staff, and students, the Travel Support Network hosts the university’s new and improved Travel Registry and offers a range of support services, including urgent and emergency medical assistance for travelers outside the US on university travel.

Travelers will find the Travel Support Network to be easy to access and use. It can be accessed in the following ways:

  • Via a web browser, visit “My Travel Plans” in the myNortheastern portal or directly via GardaWorld Travel Security portal.  Users should enter their Northeastern email and then will be taken to a Northeastern log in screen to sign in with their myNortheastern username and password.
  • Via the mobile App, download the mobile app by searching “GardaWorld Travel Security” in the App Store or Google Play Store. The new app allows you to register travel directly within the application.
  • Via Phone/email while traveling for university business, contact the 24/7 international assistance hotline +1.857.214.5332 (international collect calls are accepted). The existing international assistance hotline will remain active during this transition.

If you are traveling abroad on a university-sponsored program, please also keep your GEO advisor or co-op coordinator up to date on any changes or disruptions you experience.

Can students leave the state for a weekend or travel? Will they need to follow certain testing protocols if they visit home for a holiday?

If you travel, please make sure that you check the travel requirements where you are traveling. You may be required to have a negative COVID-19 test or quarantine to enter your destination state and to return to Massachusetts. If you will be gone for several days, make sure that you mark yourself as remote in the COVID-19 Test Scheduler for the period of time when you are away from campus. When you return, you will need to schedule a COVID-19 test at the Cabot Testing Center for the day of your arrival and quarantine until you receive a negative test result.

Can students who live nearby go home for a night or a weekend?

The Commonwealth of Massachusetts doesn’t limit travel within the state or to nearby lower-risk states. Just make sure you keep up with your testing requirements and that you keep practicing healthy behaviors—wearing a mask, washing your hands, and practicing healthy distancing—wherever you go.  

 

Cleaning and Sanitation

Will buildings on the Boston campus be cleaned more frequently?

Yes, our Facilities team will disinfect campus spaces including halls, classrooms, common areas, restrooms, and doorknobs more frequently than in the past. All buildings will have a full cleaning and disinfecting nightly along with weekend cleaning for buildings in use on the weekend. Northeastern cleaning crews will disinfect “high-touch” points—including door handles, counter tops, and elevator buttons—three times per day. Their work will cover all of the common areas in every building, including restrooms, elevators, entrance door hardware, counters, and handrails, in accordance with the guidelines of the CDC.

Where will hand sanitizer be available?

Facilities will install and maintain 1,300 hand-sanitizer dispensers across academic buildings and residence halls on the Boston campus. You will be able to find them at the main building entrances, on each floor, and in high-traffic areas and bathrooms. In the residence halls, stations will be installed at each proctor station, in some bathrooms, and in each waste / recycling room and laundry room.

Will elevator occupancy be limited?

Elevator occupancy is being limited to two to four people, based on guidelines of the National Elevator Institute Inc., a national trade association for the elevator and escalator industry.

Will facilities clean classrooms or other spaces between uses?

Facilities staff will be following a rigorous cleaning and sanitization protocol for all of our campus spaces. Given the number of classrooms and the time between classes, it will not be possible for facilities staff to fully clean classrooms between use, so each member of our community will need to share responsibility for sanitizing spaces before and after use. Facilities staff will supply classrooms with sanitation wipes. Each individual should personally wipe off surfaces after touching them, particularly if they may be touched by others. (Think of wiping carts when you go grocery shopping.) This would include AV equipment in meeting rooms, workstations at the beginning and end of every day, podiums and seats in classrooms, etc. The Facilities team will clean and disinfect each classroom nightly and will install and maintain hand-sanitizer stations and cleaning materials at entrances to buildings and classrooms. Office and lab occupants can buy wipes and other cleaning products on My Marketplace. Shared markers will be removed from the classrooms, so faculty should bring them if needed.

Will Northeastern install touchless paper towel and soap dispensers?

Facilities staff will install 300 touchless soap dispensers and 700 touchless paper towel dispensers by mid-August, with an additional 1,000 soap dispensers and 1,000 paper towel dispensers installed by mid-November.

How does Northeastern maintain the air quality in buildings?

Facilities Management staff have continued to maintain buildings systems since last winter. In preparation for the return of faculty, staff and students to campus, HVAC systems are receiving regular maintenance, including filter changes and treatment for prevention of Legionella. There are three main types of buildings (in terms of air handling) among our academic, administrative, and residential buildings on campus. The first type of building is capable of providing exclusively outside air to the air handling system, and these buildings have been set to do just that. The second type has systems that can be set to have the majority of air provided from the outside, but do need a certain minimum amount of return air in order to properly operate. These buildings have been tuned to maximize, to the greatest extent possible, outside air supply. The third type of buildings do not use centralized air handling systems, and get fresh air from opening widows, much like a residence.

For buildings with building-wide HVAC systems, all supply air into the buildings, whether 100% fresh air or fresh air mixed with return air from the building, passes through a filtration system with at least a Minimum Efficiency Reporting Value (MERV) of 12. The filters have an 80% -90% particle size efficiency in capturing particles between 1.0 – 3.0 microns and a 90% or greater efficiency in capturing particles 3.0 – 10.0 microns in size.

For buildings with partial building HVAC systems, all supply air into the buildings, whether 100% fresh air or fresh air mixed with return air from the building, passes through a filtration system that either has or will have a Minimum Efficiency Reporting Value (MERV) of 12 by the time campus re-opens.

Will Northeastern use other air filtration technologies?

Northeastern has evaluated the efficacy of old and new air filtration technologies—including ozone generators, ionizers, and ultraviolet lamps. Based on this research, Northeastern has purchased ultraviolet germicidal irradiation (UVGI) units with HEPA filters for the sites where Northeastern will be collecting samples for COVID-19 testing and for University Health Counseling Services waiting areas. These units, which resemble portable dehumidifiers, have been shown to reduce particulate count, including those potentially containing viruses. Additional combined UVGI and HEPA filtration units will be installed in residence hall communal restrooms and shower rooms, classrooms not served by building HVAC systems and other areas we identify as not having adequate ventilation.

What are the standards and guidance Northeastern is using to evaluate air quality?

Northeastern’s practices on ventilation are following recommendations and best practices from the Centers for Disease Control and Prevention (CDC) in addition to professional and trade organizations, including the National Air Filtration Association, the American Society of Heating, Refrigerating and Air-Conditioning Engineers, and Leadership in Education Facilities.

How often will shared bathrooms be cleaned in the residence halls?

Shared bathrooms will be cleaned three times daily.

What is the protocol for cleaning a space where someone with COVID-19 has been present?

The Northeastern cleaning and sanitizing protocol gives instructions for cleaning and sanitizing spaces where someone who has tested positive for COVID-19 has been present. If possible, we will vacate and close off areas where the person spent significant time—including offices, bathrooms, and common areas—for at least 24 hours or for as long as it takes to thoroughly clean and disinfect the space according to CDC guidelines.  Our Facilities team will follow the cleaning and sanitizing protocol a protocol based upon guidance from the CDC and OSHA, as well as the Massachusetts Department of Public Health—to clean and disinfect the space.

How will Northeastern clean classrooms that have been occupied by someone who tests positive for COVID-19?

These classrooms will be closed and thoroughly cleaned and disinfected according to CDC guidelines and Northeastern’s cleaning and sanitizing protocol Northeastern’s cleaning team will work with the Office of the Registrar to immediately close the space. Classes in the room will move to another location or to remote teaching while the cleaning takes place—in most cases, no longer than three hours. Northeastern cleaners will deploy one or more of their available 25 electrostatic sprayers, which offer 360 degrees of coverage as the cleaners make their way through, thus enabling the classrooms to be reopened as quickly as possible. It is also important to note that all classrooms and university learning spaces are cleaned and disinfected on a nightly basis as part of our daily cleaning protocols. 

What is the protocol for cleaning dining spaces on the Boston campus?

At least every 30 minutes, a crew of “cleaning concierges” will be using sanitation products approved by the EPA or Food and Drug Administration to wipe down every contact surface that may have been touched by guests or employees. Additionally, the dining facilities will be shut down in between breakfast, lunch, and dinner periods to undergo thorough cleanings. During those shutdown periods, public health protocols will be reviewed with the dining staff.

How will Northeastern change its dining facilities on the Boston campus to promote healthy distancing and hygiene?

There will be no self-service at any dining facility. Drinks will be poured by employees and left on counters to be taken by diners.

The university has designed each dining hall differently, in order to offer guests the opportunity to choose from several dining experiences. International Village will be open for a more traditional dining experience, with the exception of self service, and make-your-own offerings: All food will be served by the staff and there will be limited seating based on public health guidelines. Stetson East will offer food that is pre-packaged to go; guests will be able to choose whether to take them to go or sit in the limited available dining space. Stetson West will offer only takeaway meals.

In order to supply seating in a safe environment, diners will be encouraged to eat at any of the four tents that Northeastern has acquired for the reopening of the Boston campus. The tents are similar to those that are being utilized by many restaurants throughout the U.S. that have reopened to outdoor dining in accordance with public health guidelines.

The sides of the tents may be raised or lowered, depending on the weather, and will be equipped with air purifiers as needed. In addition to providing a safe outdoor facility for diners, the tents may also be reserved online on a limited basis for use by student clubs. The tents will be subject to the same cleaning schedule as indoor spaces.

Will recreation facilities be available on the Boston campus?

Yes. Recreational facilities at Marino Center and Badger and Rosen SquashBusters Center will be available.

How will recreation facilities change to promote healthy distancing and hygiene?

Users will be able to use an app to schedule workouts up to three days in advance. Attendance will be capped at 40 percent of capacity, and a halo of 14 feet will be established around each piece of exercise equipment.

Users will scan themselves into the facility. They’ll arrive wearing a mask and carrying their own water, towel, and other gear. Bathrooms will be available, but there will be no access to showers or locker rooms. Hand sanitizers and alcohol wipes will be available to wipe down exercise equipment before and after use. Sections of the facility will be closed throughout the day to enable systematic cleanings.

Student Housing

What if I want to cancel fall 2020 housing for the Boston residence halls?

Northeastern has extended the original May 15th housing cancellation deadline to July 15, 2020 for returning upperclassmen and for students who are required to live in university housing but will be participating in Hybrid NUflex from home. During the extension, the university has not been charging a cancellation fee, and has been returning all paid housing deposits when cancellations are made.

After the new July 15, 2020 deadline, the cancellation policies and fee schedule have gone into effect. For details of the cancellation policies and fees, please refer to the Northeastern housing website.

If a student chooses to start the term remotely or is not able to arrive to Boston until later in the semester, will they be guaranteed a housing assignment?  If so, will their housing charge be prorated?

If students do not cancel housing by the extended deadline of July 15, 2020, then we expect to welcome them to Housing in the Fall. Students are welcome to come and go as they please during the term. They will be charged for the entire term. If they cancel their Housing and then come to Boston after the beginning of term, we will be able to provide Housing to students based on availability on campus (and on a first come basis).  Students who get housing assignments later in the term would be charged a pro-rated amount.

If students are not able to arrive to Boston until the spring semester and will attend classes remotely in the fall, will they be guaranteed a housing assignment in the spring?

For required students who receive year-long (fall and spring) housing assignments, they will have guaranteed (and required) housing in the Spring unless they request a residency waiver or continue remote learning and cancel their housing. Upperclassmen who previously secured spring housing will have spring housing unless they cancel that term, as well.

When can students expect to receive their housing assignments?

Students can expect to receive their housing assignments in late July to early August and will be assigned to single or double rooms. Northeastern is following the same housing application and selection process and the same housing accommodation request process used in past years.

What are the dates for move-in and when will students know their assigned date and time?

To reduce density, move-in will be expanded to an 11-day time period, from August 29 through September 8. Returning students and incoming families should expect to receive both their housing assignments and their move-in date and time in late July to early August.

How will move-in be different this year?

During move-in, all students and visitors will follow all campus protocols—wearing face coverings, practicing healthy distancing, observing occupancy limits on elevators, and following exit and entry signage on stairways and hallways. There will be a limit of one hamper per student, disinfected between uses.

This year, students and families can expect more electronic communications and fewer papers and maps handed out on-site. There will be extra signage directing people where they need to go and in-depth training for the staff and volunteers who are helping with move-in. Proctor stations will be fully equipped with Plexiglass and hand sanitizer. Common areas and bathrooms will be cleaned multiple times a day.

The move-in team meets regularly to prepare for all contingencies and to create a move-in plan that follows the recommendation and guidance of the CDC and local public health agencies. Additional details will be forthcoming closer to the move-in date.

How will Northeastern approach residence hall cleaning and sanitation?

For residences managed or leased by Northeastern, we will take additional precautions to promote cleaning and sanitation. Residence hall common spaces will be cleaned daily, with high touchpoints cleaned at least three times a day. In first year residences with common bathrooms, facilities staff will clean bathrooms three times a day. In upperclassman residences with shared bathrooms and/or shared kitchens, Northeastern will provide students with a starter cleaning kit of standard household products at move-in. Electric hand dryers will be disabled and touchless paper towel dispensers installed across campus.

Will there be new protocols for the residence halls?

While on campus, students will wear their Husky ID on a lanyard. Face coverings must be worn at all times—both inside campus buildings and in outdoor spaces on campus. Face coverings are required in residence hallways and common areas but may be removed inside bedrooms.  Students will need to wash their hands frequently for 20 seconds, and complete a Daily Wellness Check. Every five days, Northeastern will test students on the Boston campus for COVID-19.

How will Northeastern promote healthy distancing in the residence hall spaces?

In the residence halls, each proctor station will be equipped with a Plexiglass barrier and with decals and signage to promote healthy distancing. Proctors will be required to wear face coverings, will screen their health and report symptoms of sickness before every shift, and will sanitize their stations frequently. The CBORD Mobile ID will provide an option for contactless entry and, in some residence halls, students will be able to tap their Husky Card on a foyer reader to enter.

Residence hall stairs and hallways will be marked with signage to direct traffic flow. Elevators will have occupancy limits with clear markers on how to enter and exit and where to stand. Laundry rooms will have occupancy limits and options for MobileID pay. Study spaces will have occupancy limits with decals and signage to promote healthy distancing at study tables.

Will visitors to dorm rooms be restricted?

Yes, access to residence halls will be restricted to only those who reside in that hall.

How will Northeastern change its residence halls to allow for healthy distancing?

Northeastern has secured a significant number of additional beds close to its Boston campus that will allow the university to reduce density in our residence halls and reserve a wellness space for students who may need to undergo isolation or quarantine. All additional beds are a combination of leased properties, apartments, individual bedrooms, and hotels that will be managed by Northeastern housing operations with residential directors and student residential assistants on site. To promote healthy distancing and safety, Northeastern will eliminate triples and quad rooms, will reconfigure its space to have minimal furniture in common space, and will offer contactless check-in and self check-in. Face masks will be required in the residence halls in any spaces outside of personal rooms, and visitors will not be allowed. To allow additional time to reconfigure housing arrangements, housing assignments will be released in late July and early August.

 

Reopening

What are the requirements every member of the Northeastern campus is expected to follow?

Every member of the Northeastern community is required to submit the university’s Expectations for Return to Campus Attestation form as a prerequisite to returning to campus. The expectations outlined in this form include:

  • To perform a daily self-assessment using the Daily Wellness Check. The Daily Wellness Check will go live at wellness-check.northeastern.edu this weekend.
  • To follow all guidance on self-isolation and self-quarantine
  • To wear your Northeastern University Identification card and have it visible at all times
  • To wear a face mask or face covering
  • To practice healthy distancing
  • To practice good hygiene, including frequent hand washing
  • To agree to temperature checks as requested
  • To appear as scheduled and participate in COVID-19 testing as requested
  • To participate in contact tracing
  • To comply with public health guidance and university protocols and policies

Will Northeastern reopen in the fall?

Northeastern President Joseph Aoun announced on May 8th that the university intends to reopen for classroom instruction and a residential student experience in the fall. The university is actively planning for a multitude of scenarios and will continue updating the campus community on a frequent basis. All of the university’s decisions are driven by the need to promote the health and safety of the university community.

Will there be changes to how dining halls function and when or how students can access meals?

Yes, student access to dining halls will be staggered and, in some cases, may be limited to take-out only. A number of changes to dining facilities will be made to mitigate transmission and promote healthy distancing, including plexiglass installation and outside seating where possible.

Can the university accommodate campus events?

Events will follow Massachusetts state guidelines for gatherings. Indoor gatherings should not exceed 25 people in a single enclosed, indoor space. Our global network locations in North America will follow these guidelines as well, unless their local or state guidelines are more restrictive. All in-person event requests will be reviewed by an events committee and must contain a compelling statement of why the event must be held in person and cannot be done virtually. For more details on scheduling and approving an event, please see the Event Policy.

What is the visitor policy?

At this time, all visitors to Northeastern University, in advance of their visit, must be determined to be essential to the university’s mission in order to be approved to visit a Northeastern campus. Approval for any visitors to the university not deemed essential is at the discretion of the appropriate senior vice president. For more details on the policy and visitors that are deemed essential, please see the Visitor Protocol.

Are people permitted to use face shields instead of a face mask or face covering?

The Centers for Disease Control and Preventiondoes not currently recommend face shields as a substitute for masks. People are welcome to use a face shield in addition to a face covering, but Northeastern still requires a face covering that meets the standards described in its face covering protocol. Cloth masks are permitted and should fit snugly, but comfortably, against the side of the face, be secured with ties or ear loops, include multiple layers of fabric, and allow for breathing and seeing without restriction or impairment. The face covering should be large enough to cover your nose and mouth.

How will Northeastern safeguard my personal data?

The university has adopted a COVID-19 Privacy Notice that supplements its general Privacy Notice. The Privacy Notice explains the data that Northeastern may collect to reduce the risk COVID-19, such as health data related to diagnosis or symptoms, test results, body temperature, and information on exposure to COVID-19. The university will treat this information as confidential and will only use it for the purposes of responding to COVID-19 and preventing its spread. Please read the full privacy notice for more information.  

Will Northeastern distribute lanyards so that students, faculty and staff can display their Northeastern University ID?

Yes. On the Boston campus, you can find a lanyard in the following places:  

  • Cabot Physical Education Center, outside of the testing center  
  • 716 Columbus Place, First Floor, from the Northeastern University Police Department. Lanyards are available for pickup by department or for pickup by an individual.  
  • Lanyards may be delivered to departments by request. For department managers requesting more than 50 lanyards, please contact Todd Kaplan at t.kaplan@northeastern.edu to arrange pickup or delivery 

 For our other campuses across our global locations:  

  • Lanyards will be shipped to our other global campus locations. When you first arrive on campus, please check with the reception staff to receive your lanyard. 

If I forget my mask, will there be a place on the Boston campus where I can get one?

We ask that people bring their own reusable masks, but disposable masks are available if you forget. You can go to the following places on the Boston campus to request a mask: 

  • MasParc Office at the Gainsborough Garage, open 24/7
  • WVF Visitor Center, Monday – Friday 10am – 5pm
  • Guard Booths on the Academic (east) side of campus, 7:00 am – 7:00 pm
  •  Guard Booths on the West Village side of campus, 7:00 am – 11:00 pm.
  • Curry Student Center Campus Crossroads Help Desk  *On August 26*
  • Monday-Thurs 7am-12am
  • Friday 7am -11pm
  • Saturday 8am -11pm
  • Sunday 10am -12am

What are the rules and guidelines around eating and drinking on campus?

Because people will need to remove their masks when they eat or drink, it is important to limit eating and drinking to certain designated areas on campus. Eating and drinking is not allowed in classrooms, in hallways, in the library, in COVID-19 testing center, or in teaching labs or studios—unless you drink through a straw without removing your mask. Healthy distancing is especially important in eating and drinking areas. Masks should be worn in designated eating and drinking areas, except when eating and drinking is taking place, and six feet distancing should be maintained. Please visit our eating and drinking policy  for additional details.

Where is eating and drinking allowed on campus?

Please visit the interactive map to see tented dining areas and options that are available at Northeastern dining facilities. The map includes details on take away and mobile ordering options, seating availability, whether a meal plan or meal exchange can be used, and any restrictions on who can access certain dining locations. To accommodate students on meal plans, certain dining areas will be restricted to students only. Some locations will be open only to approved visitors.

Teaching and Learning

What is the academic calendar for the fall term?

The fall term will begin and end as scheduled by the 2020-2021 University-Wide Academic Calendar.

  • Undergraduate (UG):

Classes begin September 9 and end December 9

Final exams begin December 11 and end December 18

What are the major differences between Hybrid NUflex and NU Start?

Hybrid NUflex is an instructional delivery method for most of our courses that will allow students to opt for either in-person (as available) or remote instruction, with healthy distancing guidelines applied in the classroom. It is synchronous, meaning that students “attend” class in real time, either physically in a classroom or remotely using online technology. NU Start is an optional program for first-year students enrolling in the fall or through the N.U.in Program. We designed it specifically for those students who choose to complete their first semester remotely or for whom travel to campus is not feasible. It includes remote learning classes plus an experiential learning component based on themed learning communities.

Who is NU Start for?

NU Start is a program for first-year students enrolling in the Fall or through the N.U.in Program who will not be able to travel to campus for the Fall semester and will complete their first semester remotely. The program is designed to connect students from across the globe to Northeastern’s first year experience. NU Start provides an opportunity for students to enter Northeastern’s global network and see the impact of experiential learning from anywhere in the world.

What are challenge exams?

Challenge exams are assessments being designed by our faculty to allow entering first year students to place out of some introductory courses, much like the AP exam, or International Baccalaureate (IB) or transfer credit currently allow.

Why did we decide to offer challenge exams?

Challenge exams are being offered as a courtesy to our incoming students for two reasons. First, the disruption in the spring may have prevented students from doing as well on advanced standing exams such as AP as they would have normally. We wanted to provide an alternative mechanism for those who may want to the opportunity to place out of courses after having taken one or more AP classes. The second reason is that many students who didn’t take AP classes may have the ability to place out of classes based on work in honors courses, self-preparation or other means of preparing – we wanted to provide those students with a chance to place out.

What are the subject areas of the challenge exams?

Subject areas are: English, History, Macro- and Microeconomics, Statistics, Calculus 1 and 2, Psychology, Chemistry, Biology, and Physics 1 and 2.

When will the challenge exams be available?

The exams are currently under development and will be administered remotely in the last two weeks of July. Security is being optimized using a web browser lock, and students will have to agree to an honor code prior to taking the exams.

What is the Student Hub?

The Student Hub, which will be available to students at https://me.northeastern.edu is a hyper-personalized collection of integrated web applications. This platform will provide students with direct and immediate access to the tools, services, and information that are accessed and utilized most often. The Student Hub will provide instant access to email, calendars, course information, advisor information and scheduling, financial information, the new Communities at Northeastern that connect them to affinity groups, SAIL, recommended activities, and COVID-related education and information.

In addition, the Student Hub will integrate the authenticated “My Husky,” an AI-powered chat interface that students can use to ask personal questions on a host of topics across 17 different information sources. This will vastly improve their ability to quickly gain answers to the most frequently asked questions that would have otherwise required them to log into various places across the Northeastern web to get direct and accurate answers.

The Student Hub will be the central starting page of all student digital activities for the fall, including the home of the new “Dynamic Scheduling Platform.” This new application will enable much of the logic behind the Hybrid NUflex classroom scheduling. Students will be able to, on a weekly basis, indicate their preference for being face-to-face or in a remote location for their classes that week. The platform will then work against an algorithm that will dynamically assign access to seats in classes with density restrictions to those who have indicated a desire to be face-to-face. Schedules will be updated the weekend prior to each week of classes so students have advanced notice of their in-class rotations. Additionally, a face-to-face class roster will automatically be delivered to faculty. Additional student success metrics can be utilized to help instructors understand the potential impact of face to face versus remote participation.

When will the Student Hub be available? 

It is expected to launch in mid-August. Student feedback has been incorporated at each step of the way and focus group testing will continue through the summer.

Will facilities staff clean classrooms or other spaces between uses?

Facilities staff will be following a rigorous cleaning and sanitization protocol for all of our campus spaces. Given the number of classrooms and the time between classes, it will not be possible for facilities staff to fully clean classrooms between use, so each member of our community will need to share responsibility for sanitizing spaces before and after use. Classrooms will have sanitation wipes supplied by Facilities staff. Each individual should personally wipe off surfaces after touching them, particularly if they may be touched by others. (Think of wiping carts when you go grocery shopping.)  This would include AV equipment in meeting rooms, workstations at the beginning and end of every day, podiums and seats in classrooms, etc. Facilities will clean and disinfect each classroom nightly and will install and maintain hand-sanitizer stations and cleaning materials at entrances to buildings and classrooms. Office and lab occupants can buy wipes and other cleaning products on My Marketplace.  Shared markers will be removed from the classrooms, so faculty should bring them if needed.

How will Northeastern manage the heavy traffic in classrooms and hallways between classes?

Signage will encourage people to follow one-way circulation routes, to minimize contact between people who are exiting and entering. Reducing density in classrooms will also significantly reduce the number of people exiting and entering between classes. Following university protocol on face coverings will be critically important, to protect our fellow community members during brief interactions where physical distancing may not be possible.

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